Last updated: September 2026

Shenzhen Sibaite Electronics Co., Ltd. ("Sibaite," "we," "us," or "our") operates the website sibaite.com (the "Site"). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use and share it, and the choices available to you.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

• Inquiry and quote request forms: name, company name, email address, phone number, country/region, and the details of your inquiry (product type, specification, quantity, etc.).
• Live chat: messages you send us through the live chat widget on the Site, along with any contact details you choose to share.
• Direct email or other correspondence: information you include when you email or otherwise contact us.

1.2 Information Collected Automatically

• IP address, browser type and version, device type, operating system, referring website, pages viewed, and time spent on the Site.
• Cookies and similar tracking technologies (see Section 3 below).

We do not knowingly collect payment card numbers, national identification numbers, or other sensitive personal data through the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quote requests, and customer support questions;
• Prepare and send quotations, samples, and order-related communications;
• Operate, maintain, and improve the Site and understand how visitors use it;
• Communicate with you about products, services, or updates you have requested;
• Comply with legal obligations and protect the security of the Site and our business.

We do not use the information you submit for automated decision-making that produces legal or similarly significant effects on you.

3. Cookies and Similar Technologies

The Site uses cookies and similar technologies to keep the Site functioning correctly, remember your preferences, and understand how visitors use the Site (for example, through analytics tools) and to support the live chat feature. You can control or disable cookies through your browser settings; disabling certain cookies may affect how parts of the Site function.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, host our data, provide live chat/CRM functionality, or support our business operations, under obligations to protect your information;
• Logistics and payment partners where necessary to fulfill a sample or production order you have requested;
• Legal and regulatory authorities where required by law, or to protect our rights, property, or the safety of others;
• A successor entity in the event of a merger, acquisition, or sale of business assets, subject to the same confidentiality commitments described here.

5. Data Retention

We retain the information you provide for as long as necessary to respond to your inquiry, maintain our business relationship with you, and comply with our legal, accounting, and reporting obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal or legitimate business retention needs;
• Object to or restrict certain uses of your information;
• Withdraw consent, where our use of your information is based on consent.

To exercise any of these rights, contact us using the details in Section 10 below. We will respond to verified requests within a reasonable timeframe.

8. International Visitors

Sibaite serves customers worldwide, including in Europe, North America, Latin America, Russia, the Middle East, and Southeast Asia. If you access the Site from outside China, your information may be transferred to, stored, and processed in China or other countries where we or our service providers operate. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever it is processed.

9. Third-Party Links

The Site may contain links to third-party websites, such as social media or marketplace platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Site is intended for business use by adults and is not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Shenzhen Sibaite Electronics Co., Ltd.
Address: 305, Building 11, Minle Industrial Zone, Minle Community, Minzhi Street, Longhua District, Shenzhen City, Guangdong Province, China
Email: jessica@sibaite.com
Phone: +86 755 25867580